Need Help?

Should you have any comment or concern, we are looking forward to help you.

Write Us

support@myieltsprep.com

Send Us a Message

Frequently Asked Questions

After you submit your answer, we will update the score and detailed remarks on the website within 1-2 business days. If you do not see your detailed remarks within 3 days of submitting your answer, you can contact us by email at support@myieltsprep.com or submit a query on the contact us page.

We are flexible. In this website, you can submit your own topic (letter and essay) and answer. When you start a test, you will be given a choice to paste your own topic or select from our archive.

We are based out of Canada but you can pay using any credit or debit card from around the world. All the payments are processed using PayPal. You can either type in your credit or debit card information or simply use PayPal account.

No you do not need any log in to read free articles but you need to register if you would like to purchase any course – even the free one.

You can purchase the free trial course only once per account but we promise it is worthwhile. 

Yes you can get a full refund if the answers are not reviewed. You can get a partial refund depending on how many answers were reviewed already.